Privacy Policy

This  privacy policy explains how we handle your personal information. We collect, process and use your personal information to provide our services on Superstar Guitars Classifieds and to prevent and address their unlawful and misuse. These provisions come into force on December 1, 2012.

Data Collection:

Any listings on Superstar Guitars Classifieds are publicly available. Our servers are located in the US and within the EU. Therefore, if you choose to provide us with your personal information, you agree to the transmission and storage of this information on our US and EU servers. We collect and store the following personal data:

  • E-mail address, address and (depending on the service used) financial information
  • If necessary credentials, pageview statistics, traffic to and from Superstar Guitars Classifieds, and advertising data (we use cookies among other things for this purpose, you can disable the acceptance of cookies in your browser, which may result in restrictions on the usability of the site, see also below under cookies and use of cookies by third parties)
  • Other data, including user IP addresses and standard internet protocol data.

Usage Of Data:

If you do not wish any information with advertising content from us, you can log in at any time on the site, select in the menu “Newsletter”, and unsubscribe the information there.

We use the personal data of users to:

  • To provide our services;
  • Settle disputes, collect fees and remedy technical problems;
  • To prevent and act against unlawful and misuse of our services and to enforce our terms of use.
  • Based on the user behavior of the user, Superstar Guitars Classifieds is able to create ads that meet their needs, to measure the interest in our services, to improve our services and to inform users about services and innovations.
  • To provide you with promotional content unless you object to do other things that we specifically inform you about when collecting data.
  • To protect our users, we filter spam and other suspicious messages. We reserve the right to delay or deny the transmission of messages in case of specific suspicion of fraudulent activities or violations of our terms of use.

Data Transmission

We do not transmit your personal data to third parties for marketing purposes without the express consent of the user. We may disclose personal information to comply with legal requirements, enforce our terms, respond to claims that an ad or other content infringes the rights of third parties, or to protect the rights, property, and safety of others.

In addition, we use your personal information together with:

Affiliates, such as various banks and paypal, to provide shared content or services (such as applications, transactions, and customer service) to help detect and prevent unlawful acts and make decisions about products, services, and communications. Members of our family of companies use this data only to send you marketing information when you have used their services. Service providers who assist us in providing our services.

Use Of Information

You may use personal information from Superstar Guitars Classifieds only to contact another user for a particular ad. In particular, personal data from Superstar Guitars Classifieds may under no circumstances be used to send spam or to be collected without the prior consent of the respective user.

Communication And Marketing

You expressly agree that you receive communications from us for promotional purposes, unless you inform us that you do not wish to receive such communications. If you do not wish to receive any promotional communications, please follow the steps outlined in the notice we sent to you to let us know. You are prohibited from using this website or the means of communication provided by us to collect addresses (including e-mail addresses), send inappropriate marketing communications (spam) or violate the terms of use or this privacy policy. You further explicitly agree that we may automatically scan and manually review any communications that you send through the means of communication that we provide to us for prohibited content or other activities that are unlawful or contrary to our terms of use to prevent. We will not permanently store messages that you send via the means of communication provided by us. We also do not permanently store the contact details of the recipient to whom you send content via our means of communication or pass them on to third parties for marketing purposes. Please notify our customer service when other users of Superstar Guitars Classifieds send unsolicited promotional messages to you.

Access, Modification And Deletion

Viewing your ad or account status page will allow you to view, change, or delete your personal information stored with Superstar Guitars Classifieds. Please contact customer service at sales@superstarguitars.com to verify any personal information we have stored that is not displayed on Superstar Guitars Classifieds. Under certain circumstances, this information is subject to a fee, but not more than the legally permissible fees. Please correct any wrong data. We will delete your personal data if we no longer need it for the purposes stated in this privacy statement and do not oppose legal storage requirements. As required by law, we store personal information in order to settle disputes, enforce our policies, and prevent individuals who have been banned from using our services from re-registering with us.

Data Safety

We have taken technical and organizational security measures to protect our data processing system from unauthorized access and personal data from unauthorized access.

Cookies

We, or our service providers, may, under certain circumstances, save “cookies” on your computer when you visit certain of Superstar Guitars Classifieds (a “cookie” is a small file stored on your computer’s hard drive). Most cookies are so-called “session cookies” that are automatically deleted from your hard drive at the end of a session, for example when you close your browser. We may use both persistent cookies and session cookies for purposes of analyzing our website history to better tailor our services, content, and advertising to our users, measure the effectiveness of promotions, and promote trust and security. Certain of the features offered by us can only be used with the authorization of cookies. You can block our cookies by changing the settings of your browser to “do not accept cookies.” You can also set your browser to ask you if you agree before you set cookies, as well as set cookies Please refer to the instructions of your browser manufacturer for details on how to do this on the browser of your mobile device This may result in restricted functionality of our websites in individual cases (eg you may need to enter your password more frequently) For more information on the reasons why we use cookies, see above under “data collection.” Information on the use of cookies by third parties you will find below.

Use Of Cookies By Third Parties And Usage-Based Online Advertising

We occasionally work with other companies that use cookies on our websites. These companies support the function of our websites and offer you additional products and services. You are bound by confidentiality agreements with us and other legal restrictions. We do not allow any of these companies to collect personally identifiable information, using cookies or tracking pixels on our websites.

Google, DoubleClick, and Mediaplex, as our service providers, use cookies to help us deliver our own content and create anonymous website identifiers and analytics. These companies are required by us to use the data collected solely for the purpose of providing the contractually agreed services.

We also sometimes work with cookie-based ad networks and exchanges. To optimize advertising for you based on your interests, we have allowed the following companies to collect usage data. Although these companies use some anonymous information about you to place advertisements, we do not allow them to collect personal information about you.These companies use cookies to collect anonymous information about your activity on our website (eg, clicked banner ads, visited sub-pages, search queries, etc.) that may be used by you on the websites of Superstar Guitars Classifieds and others to view pages on the internet (targeting / retargeting). In addition, these companies may use some of the anonymous information we provide to display advertisements on our websites. These companies may also use anonymous data about their own users to select ads for our pages. To learn more about the business practices and privacy policies of these companies, click on the appropriate link above. On the respective pages you will also be informed about how you can refuse your participation in such programs.

Privacy Policy For The Use Of The Measurement Method Of INFOnline GmbH

Our website uses the measuring method (“SZMnG”) of INFOnline GmbH (https://www.infonline.de) to determine statistical parameters on the use of our offers. The aim of the range measurement is to determine the intensity of use, the number of users of a website and the surfing behavior statistically – on the basis of a uniform standard procedure – and thus to obtain comparable values across the market. For web offers that are members of the information community to determine the Dissemination of advertising media (IVW -http: //www.ivw.eu) or participate in the studies of Arbeitsgemeinschaft Online-Forschung eV (AGOF – http://www.agof.de), the usage statistics are regularly updated by The AGOF and the Arbeitsgemeinschaft Media-Analyze eV (agma – http://www.agma-mmc.de) as well as the IVW are published and can be viewed on the respective websites.

Data Processing

INFOnline GmbH collects and processes data in accordance with german data protection law. Technical and organizational measures ensure that individual users can not be identified at any time. Data that may be related to a specific, identifiable person will be anonymized as soon as possible.

Anonymization Of The IP Address

On the Internet, each device for the transmission of data requires a unique address, the so-called IP address. The at least short-term storage of the IP address is technically necessary due to the functioning of the Internet. The IP addresses are shortened before any processing and processed only anonymously. There is no storage or processing of the unabridged IP addresses.

Geo-Localization Up To The Level Of The Federal States And Regions

A so-called geo-localization, is the assignment of a website call to the place of the call, takes place exclusively on the basis of the anonymized IP address and only up to the geographical level of the federal states / regions. In no case can a conclusion be drawn on the specific place of residence of a user from the geographic information obtained in this way.

Identification Number Of The Device

In order to recognize computer systems, the range measurement alternatively uses either a cookie with the ID “ioam.de”, a “Local Storage Object” or an anonymous signature that is created from various automatically transmitted information from your browser limited to a maximum of 1 year.

Login ID

To measure distributed usage (use of a service from different devices), the user ID can be transferred to INFOnline as an anonymous check-sum on login, if available.

Deletion

The stored usage will be deleted after 7 months at the latest.

Appeal

If you do not want to participate in the measurement, you can disagree at the following link: http://optout.ioam.de Further information on data protection in the measurement process can be found on the website of INFOnline GmbH (https://www.infonline.de), which operates the measurement process, the data protection web site of the AGOF (http://www.agof.de/datenschutz) and the Data protection website of IVW (http://www.ivw.eu).

Google Analytics

We also use Google Analytics, a web analytics service provided by Google Inc. (“Google”), to continually improve our website. Google Analytics also uses cookies, which are stored on your computer, and allow the analysis of the use of the website. The information generated by the cookies about your use of our online service (including your IP address) will be sent to a Google server in Europe (or a member state of the European Economic Area) for anonymisation of the IP address, so that a person relationship is excluded. Only after the anonymization of the IP address is the shortened IP address sent to a Google server in the USA and stored there. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity, and to provide us with other services related to website activity and internet usage. Your IP address will not be merged with other data provided by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=en

General Information:

These terms may be updated by us at any time. The updates will be effective on your next ad at Superstar Guitars Classifieds. If we merge with another entity or are acquired by another entity, we may collectively process and use personal information with that other entity, subject to these terms. If you have questions about these terms, please contact sales@superstarguitars.com